Online Check-in
Transform the Guest Experience with Online Check-in
Deliver a seamless, queue-free arrival experience by eliminating time-consuming check-in and check-out procedures. Enable your guests to arrive and begin their stay smoothly, efficiently, and without unnecessary delays.
Reservations and Operations
Reduce waiting times and deliver a fast and streamlined process
Automate front desk procedures related to check-in and check-out. With the HQBeds platform, your team can focus on the guest experience while maintaining full operational control. Access guest and reservation data in an integrated and efficient manner, anytime.
Less Bureaucracy, Greater Operational Efficiency
Process Agility
Streamline registration, booking payment, and arrival procedures. This enables you to personalize the guest journey and deliver an enhanced overall experience.
Cost Efficiency and Sustainability
When necessary, send guests automatic or manual payment requests, reducing paper usage and optimizing administrative processes.
Enhanced Security
Collect and securely store the details of the reservation holder and all accompanying guests in full compliance with the LGPD (Brazil’s General Data Protection Law).
Real-Time Dashboard
Access your system from anywhere and explore additional features our customers value:
- Capture and securely store document images and guest selfies.
- Enable digital billing integrated with multiple payment methods.
- Save and customize digital acceptance agreements.
Frequently Asked Questions
What is Online Check-in?
Online check-in is a digital process that allows guests to validate and submit their information prior to arrival at the property.
For what types of properties is online check-in available?
Online check-in is available for all types of properties, regardless of size or hospitality model.
Can I book to Online Check-in only?
No. To ensure the best experience and optimal results, Online Check-in is not available as a standalone service. Please speak with a consultant to determine which plan and modules best suit your property’s needs.
What are the terms and conditions accepted for?
All guest information and data are securely stored in the cloud. The processing and use of this data must comply with the LGPD (Brazil’s General Data Protection Law) and be clearly communicated to the guest. Additionally, the platform allows you to share your property’s terms of use and reservation guarantee policies.